Home | Radhika Iyer Portfolio

Radhika drives experience design in product teams by enabling research insights to influence strategy and direction.

She loves facilitating problem solving by the way of design sprints, design jams and using service design tools and techniques.

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Ensuring immediate transfer and availability of electronic health records at NHS GP Practices

- Radhika led generative and evaluative research in a product team
- She built service design artefacts and facilitated workshops and collaboration across teams

Improving customer experience at Autotrader

- Radhika designed research frameworks and conducted quantitative and qualitative research
- She represents and manages voice of the customer for a select area of the business

Building an online flower subscription business in India

- Radhika led research strategy and execution, data analysis and turning insights into action
- She also designed and built the service and experience design components

CASE STUDIES

Case studies

Radhika has an academic background in Behavioural science and Product Design. Below are example case studies from her Under graduate and Post graduate education

Increasing the purchase of Plant based meat alternatives when shopping online

- Radhika's MSc in Behavioural science thesis project
- She conducted A/B testing and a survey experiment design

Successfully achieving waste segregation at the source

- Radhika worked in a team of 3 designers sharing equal responsibilities of research and design
- She conducted research and designed behavioural change programmes

RADHIKA IYER B.

Radhika Iyer | radhika9506@gmail.com |